Managed IT & support
A full IT department, on a predictable monthly fee
Most organisations under a hundred people cannot justify a full IT team - but they still need one. This is that team, shared, on a fee you can budget.
Sound familiar?
The problem we are usually called about
- IT is handled by whoever in the office is least afraid of it.
- New joiners wait three days for an email address and a laptop.
- Leavers keep their access long after their last day.
- Nobody knows which machines are patched, or where the licences went.
This service is for you if: You have between five and a hundred staff and IT currently belongs to nobody in particular.
Managed IT & Support at a glance
- Typical timeline
- Live within 2 weeks
- Starting from
- TZS 300,000 / month
- Best fit
- Organisations of 5–100 staff with no in-house IT team
What you get
What a managed it & support engagement includes
Helpdesk
Phone, email and WhatsApp. Your staff get a person, and we get a record of every issue.
Device management
Setup, patching, antivirus and encryption across laptops, desktops and phones.
Onboarding & offboarding
A joiner is ready on day one; a leaver loses access the hour they go.
Email & identity
Microsoft 365 or Google Workspace administered properly, with MFA everywhere.
Security
Phishing protection, awareness training, and an incident plan you have actually read.
Virtual CIO
Someone accountable for the IT plan, the budget and the vendor conversations.
How we work
From first call to running system
01/
Introduction call
Free, about an hour. You describe the problem; we tell you honestly whether we are the right people.
02/
Discovery
One to two weeks with your team, producing a written scope, a plan and a fixed price.
03/
Build
Two-week cycles with a working demo at the end of each. You see progress, not promises.
04/
Launch & run
Migration, training, go-live support, then ongoing monitoring and improvement if you want it.
Related
Other things we do
Custom Software
Applications built around how your team actually works.
Learn moreSystems Integration
Make the tools you already own talk to each other.
Learn moreWeb & Mobile Apps
Fast, offline-tolerant products for African networks.
Learn moreData & AI
Dashboards, forecasting and automation you can trust.
Learn moreCloud & DevOps
Hosting, pipelines and monitoring that stay quiet.
Learn moreNext step
Want a clear quote, not a guessing game?
Tell us your team size, the tools you already run, and where you are headed. We will come back with a scoped recommendation and a real number - usually within two working days.